Delivery

Please ensure to verify the dimensions of bagged, palletised goods and the vehicles transporting them before placing your order, as Aggregates2u.co.uk cannot be held responsible for non-delivery due to access or safety issues. If you are uncertain, please take measurements. If you request the delivery vehicle to leave the public highway, it is your responsibility to ensure the access is suitable for a heavy vehicle. Aggregates2u.co.uk and our carriers are not liable for any property damage caused by unsuitable access during delivery.

Deliveries will be made according to the following method, with charges varying based on postcode. It is crucial that your delivery address can accommodate loads delivered to a flat, solid surface (not gravelled) and has adequate access space for the delivery vehicle.

Bagged Materials Delivery:

  • Bulk bags: Approximately 750kg-800kg
  • Mini bags: Approximately 20kg each (50 x 20kg bags per pallet)

Ensure your delivery location is suitable for offloading onto a flat and solid surface and has sufficient access for delivery vehicles.

Loose Loads: Loose loads are typically delivered on an 8-wheeler tipper unless otherwise specified. Ensure appropriate access for this type of vehicle.

Returning Goods to Aggregates2u.co.uk: To return goods, please contact our customer support team at info@aggregates2u.co.uk. If you wish to cancel your contract within the seven-day cooling-off period as detailed in our terms and conditions, we will process your refund as soon as possible once the goods are returned to us. The refund will cover the full price of the goods, subject to the following conditions:

  1. You are responsible for the haulage costs of delivering the product to you.
  2. You are responsible for the cost of returning the goods to us.

For other returns, we will inspect the goods and notify you of your refund via email within a reasonable period. Refunds will be processed as soon as possible, typically within 30 days of confirming your entitlement via email. Goods returned due to defects will be refunded in full, including delivery charges and any reasonable return costs.

For full details, please refer to our terms & conditions.